Contact and Support
Last updated: [FECHA]
Write to us
- Support email: soporte@playport.lat
- Phone: [TELEFONO_SOPORTE]
- Discord (support and community): [DISCORD_URL]
- Language: Spanish.
We reply as soon as we can. We do not guarantee a response time. While PlayPort is in alpha, support is provided by one person.
About purchases, refunds and cancellations
- Cancel or view your order: use the link in Paddle's confirmation email (buyer portal), or write to us.
- Refunds: see the refund policy and write to us at soporte@playport.lat.
- Billing and taxes: Paddle is the official seller of the orders. You can contact it at paddle.net.
Who is behind PlayPort
[NOMBRE LEGAL], as an individual resident in Argentina, under the brand PlayPort. Site: playport.lat.
Before you write (saves time)
If it is a technical problem, tell us the game, your Mac model and your macOS version. Today we only support Age of Empires IV and PEAK.